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Mon-Fri: 8:00am - 5:30pm, Sat: 8:00am - 4:30pm, Sun: Closed



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Health and Quality Safety Metrics

Quality & Accreditation

New Bedford Community Health is committed to providing exceptional healthcare for everyone in our community. We have been accredited from several nationally recognized organizations in order to hold ourselves to providing healthcare at the highest standard.

Accreditation involves regular, on-site inspections of our safety environment and reviews of our patients’ health outcomes and satisfaction metrics. Provider and staff qualifications and training requirements are also reviewed.

Our Accreditations


National Committee for Quality Assurance

New Bedford Community Health is recognized as a Patient-Centered Medical Home by The National Committee for Quality Assurance. The NCQA is a private, 501(c)(3) not-for-profit organization dedicated to improving health care quality. This organization is a central figure in driving improvement throughout the health care system, helping to elevate the issue of health care quality to the top of the national agenda. For you this means that they have agreed that we are well-managed and that we deliver high-quality care and service. We follow their guidelines and report annually on our progress.

HRSA Health Quality Leader

New Bedford Community Health received several Community Health Quality Recognition (CHQR) badges from the Health Resources and Services Administration (HRSA). These awards recognize Health Center Program awardees that have made notable quality improvement achievements in the areas of access, quality, health equity, health information technology, and COVID-19 public health emergency response for the most recent UDS reporting period.

Our Health Center Quality Leader Awards

Health Center Quality Leader badges are awarded annually by the Health Resources and Services Administration to health centers across the country. Criteria is adjusted each year to ensure each award is meaningful as clinical and community services improve across the spectrum. Badges are awarded based on the prior year’s Unified Data System (UDS) data from each organization.

New Bedford Community Health received recognition as a Silver Health Center Quality Leader, Advancing Health Information Technology (HIT) for Quality, and as a Patient Centered Medical Home.


The Health Center Quality Leader badges are awarded to centers that achieve the best overall clinical quality measure performance among all health centers. Scores are calculated using the average of the most recent Adjusted Quartile Rankings for all Uniform Data System (UDS) clinical quality measures. Bronze awardees rank in the top 30% of Health Centers nationwide.


The COVID-19 Public Health Champion badge recognizes health center contributions to providing critical public health services during the COVID-19 public health emergency. The badge is awarded to the top 10% of health centers that provided COVID-19 vaccinations and/or COVID-19 diagnostic testing to the largest proportion of health center patients.


The Advancing Health Information Technology (HIT) for Quality badge recognizes health centers that meet all criteria to optimize HIT services. Health centers must meet the following five criteria:

  • Adopted an electronic health record (EHR) system
  • Offers telehealth services
  • Exchanges clinical information electronically with key providers and healthcare settings
  • Engages patients through health IT
  • Collects data on patient social risk factors