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Mon-Fri: 8:00am - 5:30pm, Sat: 8:00am - 4:30pm, Sun: Closed



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Medical Records Request

How to Access Your Medical Records

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As a patient at New Bedford Community Health, you have the right to inspect and/or obtain a copy of your medical records, or have copies of your medical records sent to another facility. Copies of medical records can be requested and obtained through New Bedford Community Health’s Medical Records Department.

To get copies of your medical record, fill out a release of information consent form. Complete the request and return it to the Medical Records Department.

All requests must be in writing. You may mail or fax a written request, which must contain the following elements to assist us in identifying your record(s). The written request must include:

  • Patient’s full name (previous name[s]), date of birth, address, and Social Security number
  • Name of recipient, address, phone number (who is to receive information)
  • Type of information requested (exact information you want released)
  • Purpose of release (what information is being requested)
  • Approximate date of treatment
  • Appropriate signature with witnessed signature
  • Date of request
  • Expiration date of request (not to exceed one year from date of request)

All requests can take up to 30 days to complete, however, the Medical Records department will try to complete the request within 14 days.

When you sign up for MyChart, you’ll have access to select healthcare records, 24 hours a day, 7 days a week.

Contact New Bedford Community Health’s Medical Records Department

Telephone Number
(508) 992-6553

Fax Number
(508) 997-2498

Hours of Operation
Monday–Friday, 8:30 am– 5:00 pm

You may mail written requests to:
Medical Records Department
New Bedford Community Health
874 Purchase Street
New Bedford, MA 02740

Authorize the Release of Protected Health Information

Click below for the Release Form to Authorize the Release of Protected Health Information (PHI)